nd111 Privacy Policy — How We Handle Your Personal Data
At nd111 we take your privacy seriously. This Privacy Policy explains exactly what personal information we collect when you use nd111.club, why we collect it, how we store and protect it, and what rights you have over your own data.
Introduction
nd111 ("we", "us", "our") operates the nd111.club website and all associated gaming, betting, and payment services directed at adult players in Bangladesh. This Privacy Policy ("Policy") describes how nd111 collects, processes, stores, and protects personal data relating to registered players, visitors to nd111.club, and anyone else who interacts with our platform (collectively "you", "your"). This Policy forms part of the overall agreement between you and nd111 and should be read alongside our Terms and Conditions.
By registering an account on nd111.club or by continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, please do not use nd111.club. This Policy applies to all players in Bangladesh and to anyone who accesses the platform from any location.
How We Protect Your Privacy
These five commitments summarise nd111's approach to personal data. Full details are in the sections below:
All data transmitted between your device and nd111.club is encrypted using 256-bit SSL. This protects your login credentials, payment details, and personal information in transit.
nd111 does not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is used only to operate the nd111 platform and to meet our legal obligations.
We collect only the personal data that is strictly necessary to operate the platform, process payments, comply with anti-money laundering (KYC) obligations, and communicate with you about your account.
nd111 is operated for the Bangladesh market. Payment data relating to bKash, Nagad, Rocket, and Upay transactions is handled in accordance with the applicable requirements of those payment providers and Bangladesh financial regulations.
You have the right to request a copy of the personal data nd111 holds about you, to correct inaccurate data, and to request deletion of your data subject to our legal retention obligations.
1. Information We Collect
nd111 collects personal data when you register, deposit, play, or interact with our platform. The categories of personal data we may collect include:
- Identity data: full name, date of birth, nationality, and government-issued ID details (collected during KYC verification). This is required to confirm that you meet the 21+ age requirement and to comply with anti-money laundering obligations.
- Contact data: email address, mobile phone number, and any other contact information you provide during registration or when communicating with our support team.
- Financial data: transaction history (deposits and withdrawals), payment method identifiers (bKash/Nagad/Rocket/Upay wallet numbers, masked card details), and account balance information. This data is used for payment processing, fraud prevention, and KYC compliance.
- Technical and usage data: IP address, device type, operating system, browser type and version, session duration, pages visited, games played, bet history, and platform interaction logs. This data is collected automatically and is used for security monitoring, fraud detection, and platform improvement.
- Communications data: the content of any messages you send to nd111 support, including emails, live chat transcripts, and feedback submissions. This data is retained for complaint resolution, quality assurance, and regulatory compliance purposes.
2. How We Use Your Information
nd111 uses your personal data only for the purposes described below. We will not use your data for any purpose that is incompatible with these stated purposes without first obtaining your consent:
- Account management: to register your account, verify your identity (KYC), maintain your account profile, and process your instructions (deposits, withdrawals, game bets, and support requests).
- Payment processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to reconcile financial transactions on your account.
- Legal and regulatory compliance: to meet anti-money laundering (KYC) obligations, to respond to lawful requests from regulatory authorities, and to enforce our Terms and Conditions.
- Security and fraud prevention: to detect, investigate, and prevent fraudulent activity, money laundering, identity theft, bonus abuse, and other prohibited conduct on the platform.
- Customer support: to respond to your queries, resolve complaints, and communicate with you about your account, transactions, and any issues you report to us.
- Platform improvement: to analyse aggregated, anonymised usage data to understand how players use nd111.club and to improve the design, performance, and content of the platform. Aggregated analytical data cannot be used to identify individual players.
3. Legal Basis for Processing
nd111 processes your personal data on one or more of the following legal bases, depending on the specific purpose for which the data is used:
- Contractual necessity: processing that is necessary to perform our contract with you (the Terms and Conditions), including account registration, payment processing, game delivery, and customer support.
- Legal obligation: processing that is required to comply with applicable law, including KYC verification, anti-money laundering checks, and responding to lawful requests from regulatory authorities.
- Legitimate interests: processing that is necessary for the legitimate interests of nd111, including fraud detection, platform security, responsible gaming monitoring, and platform improvement through anonymised analytics.
- Consent: where nd111 sends you optional marketing communications (such as promotional emails or SMS about bonus offers), we do so on the basis of your consent. You may withdraw consent at any time by contacting support.
4. Sharing Your Information
nd111 does not sell your personal data. We share your data only in the limited circumstances set out below, and only to the extent necessary for the stated purpose:
- Payment processors: nd111 shares the transaction data necessary to process your deposits and withdrawals with the applicable payment providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard). These providers have their own privacy policies and process your data under their own legal bases.
- Game providers: when you play a game on nd111, the relevant game provider (e.g. Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe) receives the technical session data required to run the game and settle the result. Game providers do not receive your full KYC profile.
- Regulatory and law enforcement authorities: nd111 will disclose personal data to regulatory bodies, law enforcement agencies, or other government authorities where required by applicable law or where we receive a valid legal request. We will notify you of such disclosure where we are legally permitted to do so.
- Service providers: nd111 may engage third-party service providers to assist with platform operations (e.g. hosting providers, fraud detection services, KYC verification partners). These providers act as data processors under contract with nd111 and may only process your data as directed by nd111.
nd111 will never sell your personal data to data brokers, advertising networks, or third-party marketers. Your data is not used for behavioural advertising on other platforms. The nd111 platform contains no third-party advertising trackers.
5. Cookies and Tracking Technologies
nd111.club uses cookies and similar technologies to operate the platform, maintain your session state, and collect anonymised usage statistics. Cookies are small text files placed on your device by your browser when you visit nd111.club. The following types of cookies are used:
Strictly necessary cookies are required for the platform to function. These include session authentication cookies (which keep you logged in while you navigate the site) and security cookies (which protect against cross-site request forgery). These cookies cannot be disabled without preventing the platform from operating correctly. Analytics cookies collect anonymised data about how visitors interact with nd111.club. This data is used only to improve platform performance and is not linked to individual player identities.
You can control and delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent nd111.club from functioning correctly and you will not be able to log in or place bets. To manage cookies, visit the settings or preferences menu of your browser. Most modern browsers (Chrome, Firefox, Safari, Samsung Internet) provide granular cookie controls.
6. Data Retention
nd111 retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. For active accounts, personal data is retained for the lifetime of the account. Following voluntary account closure, nd111 will retain personal data for a minimum period of five (5) years to meet anti-money laundering record-keeping obligations. Financial transaction records are retained for a minimum of seven (7) years in accordance with standard financial record-keeping practice.
Where nd111 closes an account for cause (breach of Terms, fraud, or prohibited conduct), personal data may be retained for longer periods as necessary to support any ongoing investigation, legal proceedings, or regulatory inquiry. Data that is no longer needed for any lawful purpose will be securely deleted or anonymised.
7. Your Data Rights
As a user of nd111, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with a clear description of your request and your registered username:
Email [email protected] with the subject line "Data Rights Request". Include your registered username, a description of the right you wish to exercise, and any relevant details. nd111 will acknowledge your request within 5 business days and will respond fully within 30 calendar days. In complex cases, nd111 may extend this period by a further 30 days and will notify you accordingly.
8. Security Measures
nd111 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage of sensitive data at rest, strict access controls limiting staff access to personal data on a need-to-know basis, regular security audits and vulnerability assessments, and automated monitoring systems that detect unusual activity on accounts and platform infrastructure.
While nd111 takes all reasonable steps to protect your personal data, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. You also have a role to play in protecting your account: use a strong, unique password for your nd111 account, never share your login credentials with anyone, and contact support immediately if you suspect that your account has been accessed without your authorisation.
9. Payment Data and KYC
nd111 is required by applicable financial regulations to conduct identity verification (KYC — Know Your Customer) checks on registered players. KYC verification may require you to submit a copy of your national ID card (NID), passport, or driver's licence, along with proof of your registered payment method (e.g. a screenshot of your bKash or Nagad account showing your registered mobile number). This information is used solely for identity verification and AML compliance purposes.
KYC documents are stored securely with access restricted to authorised compliance personnel only. nd111 does not store full payment card numbers; card payments are tokenised by the payment processor. bKash, Nagad, Rocket, and Upay wallet numbers are stored in encrypted form and are used only for transaction reconciliation and fraud prevention purposes.
nd111 aims to complete KYC verification within 24 to 48 hours of receiving all required documents. During busy periods, verification may take up to 5 business days. You will be notified by your registered contact method when verification is complete. Withdrawals are held pending KYC completion and will be processed promptly once your identity has been verified.
10. Children and Minors
nd111 is strictly an adult platform. All services are available exclusively to persons who are 21 years of age or older. nd111 does not knowingly collect personal data from persons under the age of 21. If nd111 becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately, the account will be closed, and any balance will be forfeited.
Parents and guardians who believe that a minor may have registered on nd111.club are encouraged to contact [email protected] immediately. nd111 will investigate the report promptly and take appropriate action. nd111 supports parental control software and encourages parents to use such tools to prevent underage access to online gaming and betting platforms.
11. Changes to This Privacy Policy
nd111 reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page and, where the change is significant, we will notify you via your registered contact method (email or SMS). We encourage you to review this Privacy Policy periodically to stay informed about how nd111 protects your personal data.
Your continued use of nd111.club following the publication of any update to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with any change to this Policy, you must cease using the platform and may request account closure by contacting nd111 support.
12. Contact and Data Enquiries
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how nd111 handles your personal data, please contact our support team using the details below. All data-related enquiries are handled by nd111's compliance team and will receive a response within 5 business days.
Email: [email protected] (plain text — not a clickable link). Response time: within 5 business days for data rights requests. Please include your registered username, a description of your enquiry, and mark the subject line as "Privacy Enquiry" or "Data Rights Request" so we can route your message to the correct team.
Ready to Play at nd111?
Your data is safe with us. Explore cricket betting, live casino, slots, and more at nd111 — Bangladesh's trusted gaming platform. 21+ only. Please play responsibly.